Customer Care
At Republic Bank customer satisfaction is our utmost priority, which is why we strive for service excellence in each and every customer interaction.

Notwithstanding, there may be occasions when we may fall short of meeting your expectations.

So, whether you have a Compliment, Comment, or Complaint, your feedback is valuable to us, as it offers us the opportunity to improve our service to you.

Do you have a Compliment or Comment?

• send us an e-mail at email@republicguyana.com , OR
• fill out one of our comment cards at any of our branches

Do you have a Complaint?

• Contact your branch (in person, by telephone, fax, or email)
• Provide the staff member with the details of your complaint: dates, account numbers, etc.
• Agree to a mutually accepted timeframe to have the issue resolved to your satisfaction
• If NOT satisfied, speak to the Branch Manager who will provide further assistance

…Still not happy with the outcome?

Contact our Customer Service and Client Retention Officer who will work with you and the branch to bring the matter to a speedy and satisfactory resolution:

Raynol Narine Customer Service/Client Retention Officer 155-156 New Market Street North Cummingsburg Georgetown Guyana Telephone: 592-223-7938-49 Ext.2626 Fax: 592-223-8619 Email: raynol.narine@republicguyana.com

At Republic Bank we are Customer focused, so we want to hear from YOU!